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01206 799994
sales@blueflame.co.uk
  •  
  • Blueflame are part of Gasway Group
    Blueflame are part of Gasway Group

    Blueflame are part of
    the Gasway Group 

    • Home
    • Air Source Heat Pumps 
      • What is an Air Source Heat Pump
      • Types of Heat Pump
      • Is Air Source Heating Suitable
      • ASHP Installation Process
      • ASHP Servicing and Repair
      • ASHP Maintenance
    • Renewable Heating Incentives 
      • For Homeowners
      • For Business
    • ASHP Resources 
      • Resources
      • ASHP Considerations
      • ASHP & Radiators
      • ASHP Myths
      • ASHP & Listed Buildings
    • Contact Us 
      • Contact
      • Postcode Areas
      • Colchester
      • Chelmsford
      • Southend-on-Sea
      • Ipswich
      • Norwich
      • Cambridge
      • London
    • …  
      • Home
      • Air Source Heat Pumps 
        • What is an Air Source Heat Pump
        • Types of Heat Pump
        • Is Air Source Heating Suitable
        • ASHP Installation Process
        • ASHP Servicing and Repair
        • ASHP Maintenance
      • Renewable Heating Incentives 
        • For Homeowners
        • For Business
      • ASHP Resources 
        • Resources
        • ASHP Considerations
        • ASHP & Radiators
        • ASHP Myths
        • ASHP & Listed Buildings
      • Contact Us 
        • Contact
        • Postcode Areas
        • Colchester
        • Chelmsford
        • Southend-on-Sea
        • Ipswich
        • Norwich
        • Cambridge
        • London
      Contact Us
      01206 799994
      sales@blueflame.co.uk
    •  
    • Blueflame are part of Gasway Group
      Blueflame are part of Gasway Group

      Blueflame are part of
      the Gasway Group 

      • Home
      • Air Source Heat Pumps 
        • What is an Air Source Heat Pump
        • Types of Heat Pump
        • Is Air Source Heating Suitable
        • ASHP Installation Process
        • ASHP Servicing and Repair
        • ASHP Maintenance
      • Renewable Heating Incentives 
        • For Homeowners
        • For Business
      • ASHP Resources 
        • Resources
        • ASHP Considerations
        • ASHP & Radiators
        • ASHP Myths
        • ASHP & Listed Buildings
      • Contact Us 
        • Contact
        • Postcode Areas
        • Colchester
        • Chelmsford
        • Southend-on-Sea
        • Ipswich
        • Norwich
        • Cambridge
        • London
      • …  
        • Home
        • Air Source Heat Pumps 
          • What is an Air Source Heat Pump
          • Types of Heat Pump
          • Is Air Source Heating Suitable
          • ASHP Installation Process
          • ASHP Servicing and Repair
          • ASHP Maintenance
        • Renewable Heating Incentives 
          • For Homeowners
          • For Business
        • ASHP Resources 
          • Resources
          • ASHP Considerations
          • ASHP & Radiators
          • ASHP Myths
          • ASHP & Listed Buildings
        • Contact Us 
          • Contact
          • Postcode Areas
          • Colchester
          • Chelmsford
          • Southend-on-Sea
          • Ipswich
          • Norwich
          • Cambridge
          • London
        Contact Us
        Blueflame are part of Gasway Group
        • Air Source Heat Pumps

          Air source heat pumps (ASHPs) absorb heat from the outside air to heat both your property space and water. This reliable, renewable heating technology works in a highly efficient sustainable way all year round, making it the leading low carbon alternative to traditional heating systems.

          Contact Us
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        • Combined we are one of the most experienced air source heat pump

          installers, servicing and repair companies in East Anglia.

          We were among the first UK companies to hold MCS Certification and Registration, which means we are accredited to install renewable energy systems under the MCS Microgeneration Certification Scheme, a quality assurance standard backed by the Government. We are also Trustmark Accredited which ensures Government endorsed quality for all works undertaken. We hold a number of further respected, and often independently assessed industry accreditations, assuring consistent technical competence, safety and and management processes for all works undertaken.

           

          Only by using an MCS Approved engineer - such as the Blueflame Gasway team - will you qualify for any Government grants or incentives.

          Click button below to learn more

          Learn More About Renewable Heating Grants
        • Benefits of a Renewable Air Source Heat Pump System

          Tangible benefits of investing in renewable energy, air source heating technologies include:

          ASHP Reduced energy bills

          Reduced energy bills & payments

          Air source heat pumps cut your bills as well as energy emissions. Plus there are Government renewable energy incentives

          ASHP Smart energy controls

          Easy installation & smart controls

          ASHPs can usually be installed by a professional in less than 2 days, plus come with smart control options.

          ASHP Low carbon footprint

          Low carbon footprint

          Air source heat pumps are considered the renewable, low carbon alternative to traditional high carbon heating systems.

          Reliable ASHP

          Very reliable & low maintenance

          Air source heat pumps deliver highly efficient sustainable space heating and hot water all year round.

          What is an Air Source Heat Pump
          ASHP Installation, Servicing & Repair
          Types of Renewable Energy Heat Pump
          Renewable Heating Grants & Incentives
          Will an Air Source Heat Pump Suit my home
          Air Source Heat Pumps - Frequent Questions
        • See our Latest Renewable Energy Offers !

          SOLAR PV PANELS + SOLAR ENERGY BATTERY STORAGE 

          Our competitive solar PV panel prices now make generating, using, saving and selling your own energy an affordable and viable option for many homeowners. Plus integrating a solar storage battery will maximise your investment even further. We could integrate a water heating diverter or EV point to that too !

          SOLAR PV PANELS - BATTERY OFFERS

          AIR SOURCE HEAT PUMPS - FOR HEATING + COOLING

          Our premium partnerships with leading air source heat pump manufacturers enable us to pass on very competitive offers. These come with a range of further benefits enabling you to save more money via Government grants while reducing your carbon footprint - plus there's minimal maintenance too.

          AIR SOURCE HEAT PUMP OFFERS
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        •  

          AIR SOURCE HEAT PUMPS

          CLICK TO FIND OUT MORE

           

          UNDERFLOOR HEATING

          CLICK TO FIND OUT MORE

          Why choose us for your air source heat pump needs?

           

          In 2018 Blue Flame became a subsidiary of Gasway and now both businesses are fully integrated utilising their skills and experience across the whole of East Anglia. You can therefore be assured that with a combined 75 years of trading history that you are in safe hands.

           

          Both companies embraced renewable energy technology engineering from the beginning, and they are now East Anglia's largest heating company, with the most experienced installers and maintainers of air source heat pumps, amongst other renewable energy technologies. No sub-contractors are used. By consistently progressing in advanced engineering accreditation, as well as working with leading industry manufacturers in the air source heat pump and heating, ventilation and air conditioning field, you can always ensure that the most energy and cost efficient heating system is specified to meet your business or personal lifestyle needs, as well as the higest levels of installation and aftersales assurance and support.

           

          Regardless of whether it's a domestic installation, or a complex commercial project, you will only ever deal with a specialist. We employ no salespeople; you will receive an informed consultation and quotation with no obligation to proceed further, should you so wish. These are just a few reasons why dealing with us is the smarter choice for all your air source heat pump and heating requirements.

        • Air Source Heat Pump Installer Near Me

          We provide air source heat pump installation, servicing and repair services across Essex, Suffolk, Norfolk and Cambridgeshire in East Anglia.

          You will often see Blueflame and Gasway vans across Essex, Suffolk, Norfolk and Cambridgeshire.

          Most commonly the areas of Colchester, Chelmsford, Southend-on-Sea, Ipswich, Cambridge and Norwich.

           

          Our Commercial team also extends into London and the Home Counties. (Click here for Blueflame & Gasway Commercial)

           

          To arrange an appointment with one of our air source heat pump engineering specialists local to you, select your approximate location below .

          North East Essex

          CO Postcode

          Colchester

          Central Essex

          CM Postcode

          Chelmsford

          South East Essex

          SS Postcode

          Southend-on-sea

          Suffolk

          IP Postcode

          Ipswich

          Norfolk

          NR Postcode

          Norwich

          Cambridgeshire

          CM Postcode

          Cambridge

          London

          All Postcodes

          London
          Contact Us
        • Contact Blueflame & Gasway

          We have operational offices in Colchester and Norwich. Also our commercial engineers operate out of Letchworth and are positioned both local to our offices as well as across London, Essex and Hertfordshire, which enables us to fulfill the high service level expectations of our domestic and commercial client base, who are spread across London, including M25 corridor links, East Anglia and the Home counties.

           

          For more details of our service coverage : Find an air source heat pump specialist near me.

          Office Hours - 08:00 - 17:00 Mon - Fri
          Office visiting by Appointment Only :


          Colchester : Tel: 01206 799994
          2 Commerce Park. Whitehall Ind.Estate. Colchester. Essex. CO2 8HX.

          Norwich :
          Tel: 0800 074 3030
          18 Burnett Road. Norwich. Norfolk. NR3 2BS
           

          Email sales@blueflame.co.uk Or complete the secure form.

        Blueflame. Part of Gasway Group

        Air Source Heat Pumps

        Solar PV Panels

        Underfloor Heating

        Air Conditioning - HVAC

        Central Heating Systems

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        Blue Flame is a trading department of Gasway Service Ltd.

        Company registration 04158628

        Reg. Office 31 Kings Street. Norwich NR1 1PD.

        Part of The Flagship Group

         

        Gasway Services is an Appointed Representative of Koze Group Ltd (reference no. 830489). Gasway Services acts on behalf of Koze Group Ltd as a credit broker (not as a lender) and offers credit products through a panel of lenders.

        © Copyright Gasway Services Ltd. All Rights Reserved.

         

        Blueflame / Gasway Local Offices (By Appointment Only) :

        Colchester : Tel: 01206 799994
        2 Commerce Park. Whitehall Ind.Estate.
        Colchester. Essex. CO2 8HX.

        Norwich : Tel: 0800 074 3030
        18 Burnett Road.
        Norwich. Norfolk. NR3 2BS
         

        Central Email sales@blueflame.co.uk
         

        See our other websites:

        • Blueflame (Company Site)
        • Blueflame & Gasway (Commercial Services)
        • Gasway (Group Site)

        Digital Marketing - SEO - web-aviso

        Terms & Conditions
        Privacy Policy
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        Privacy Policy
        
        Gasway Privacy Notice
        Personal Information
        
        Gasway Services Limited is committed to the responsible handling and protection of personal information.
        The General Data Protection Regulation (GDPR) defines personal data as any information related to a person that can be used to directly or indirectly identify them. This includes physical attributes, location data, online identifiers (including IP addresses), identification numbers, health information and economic, cultural or social identify of a person.
        We process (collect, use, store, share) personal information where necessary to provide our services and for our operational and business purposes as described in this Privacy Notice.
        We want to be clear about our privacy practices so that you can make informed choices about the use of your information, and we encourage you to contact us at any time with questions or concerns.
        How we use your information
        
        This privacy notice tells you how we, Gasway Services Limited, will collect and use your personal information to enable us to provide our services. The information we process can be collected directly from customers or from other organisations where we process information on their behalf.
        Why does Gasway need to collect and store personal information?
        
        Gasway processes personal information for the following purposes:
        • Servicing, repair and installation of gas appliances and heating systems
        • For the protection of employees, customers, contractors and sub-contractors
        • For the prevention of fraud and legal proceedings
        • Feedback from research and surveys on how we can provide better services
        • Communication with our customers to provide updates relating to our business and services
        • For the management, wellbeing and support of our employees
        • For the management of financial services
        • For general day to day corporate operations and due diligence
        We are committed to ensuring that the information we collect and use is appropriate for these purposes and does not constitute an invasion of your privacy.
        Special category information
        
        Occasionally we collect and process what may be considered special category information (sensitive personal information).
        Sensitive personal information is a subset of personal information and is generally defined as any information related to racial/ethnic origin, political opinions, religious beliefs, trade union membership, physical or mental health, other medical information including biometric and genetic data, or sexual life preferences.
        Gasway will only collect this information if it is necessary to provide our service.
        Special circumstances
        
        To provide a duty of care to employees, customers, contractors and sub-contractors we will process and share relevant personal information for their protection. This will be an alert on our management system to visit in pairs (DNVA).
        How will Gasway use the personal information it collects about me?
        
        Gasway will process the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary. Gasway is required to retain information in accordance with the law, such as information needed for financial, legal and audit purposes. How long certain kinds of personal information should be kept may also be governed by specific business-sector requirements and agreed practices. Personal information may be held in addition to these periods depending on individual business needs.
        Under what circumstances will Gasway contact me?
        
        Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. We may sometimes contact you for feedback by doing research or asking you to take part in a survey, this enables us to make changes and improvements to our services. We may also communicate with you when we have updates or changes to our business or if you have previously been a Gasway customer. If you have provided us with your email and or mobile number we will contact you in this way to communicate.
        We consider this communication to be within our legitimate interest of lawful processing.
        Can I find out the personal information that the organisation holds about me?
        
        Gasway at your request will provide you with a copy of the personal data we hold about you. This is referred to as your right of access (subject access request). You are entitled to receive any information that identifies you as an individual, including the following information:
        • The lawful conditions applicable to the processing of your personal information.
        • If the processing is based on legitimate interests (processing is necessary for the operation of our business) we will advise which legitimate interest applies
        • The categories of personal information processed
        • Recipient(s) or categories of recipients that the data is/will be disclosed to.
        • If we intend to transfer the personal data to a third country or international organisation, information about how we ensure this is done securely. The EU has approved sending personal data to some countries because they meet a minimum standard of data
        Page 3 of 4
        protection. In other cases, we will ensure there are specific measures in place to secure your information.
        • How long the information will be stored.
        • The source of personal data if it wasn’t collected directly from you.
        Your rights as a data subject (Customers of Gasway)
        
        At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:
        • Right of rectification – you have a right to ask us to update personal information if you have a reason to believe that it is inaccurate or incomplete.
        • Right to be forgotten – you have the right in certain circumstances to ask for the data we hold about you to be erased from our records. Especially if you think we are processing your personal information where it is no longer necessary or where you believe it is unlawful.
        • Right to restriction of processing – You have the right to ask us to temporarily stop processing your personal information if you have concerns over the accuracy of the information in some way.
        • Right of portability – you have the right to have the data we hold about you transferred to another organisation.
        • Right to object – you have the right to object to the way we process your personal information if you consider Gasway are being unlawful.
        • Right to object to automated processing – you have the right to object to decisions made about you from automated processing. (Please note Gasway do not use your personal data to make automated decisions about you).
        Cookies
        
        Gasway Services Limited and our third-party providers set and use cookies and similar technologies to store and manage user preferences, enable content, and gather analytic and usage data, for example. The use of cookies and other tracking technologies is standard across websites and apps through which information is collected about your online activities across applications, websites, or other services.
        How to contact us?
        
        Gasway is part of Flagship Housing Group Limited and Data Protection is part of a central service.
        If you would like to make a request to obtain personal information we hold about you or access any of your rights as explained in this privacy notice you can do so by emailing Flagship Group Data Protection Officer – dataprotectionteam@flagship-group.co.uk
        
        Alternatively feel free to contact us in the following ways:
        
        Call us
        Flagship Response – our Contact Centre is open from 7am – 7pm Monday to Friday. Call Freephone 0808 168 4555 (please tell us you are a customer of Gasway)
        
        Write to us
        Data Protection Officer
        Flagship Housing Group Limited
        31 King Street
        Norwich
        NR1 1PD
        
        Lodge a complaint with the supervisory authority
        If you have any concerns regarding how Flagship Group handled your request, you have the right to complain to the Information Commissioner’s Office (ICO) details below:
        Information Governance department Information, Commissioner's Office, Wycliffe House, Water Lane, Cheshire, SK9 5AF
          Email
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