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01206 799994
sales@blueflame.co.uk
Blueflame are part of Gasway Group
Blueflame are part of Gasway Group

Blueflame are part of
the Gasway Group 

  • Home
  • Air Source Heat Pumps 
    • What is an Air Source Heat Pump
    • Types of Heat Pump
    • Is Air Source Heating Suitable
    • ASHP Installation Process
    • ASHP Servicing and Repair
    • ASHP Maintenance
  • Renewable Heating Incentives 
    • For Homeowners
    • For Business
  • ASHP Resources 
    • Resources
    • ASHP Considerations
    • ASHP & Radiators
    • ASHP Myths
    • ASHP & Listed Buildings
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    • Contact
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    • Chelmsford
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  • …  
    • Home
    • Air Source Heat Pumps 
      • What is an Air Source Heat Pump
      • Types of Heat Pump
      • Is Air Source Heating Suitable
      • ASHP Installation Process
      • ASHP Servicing and Repair
      • ASHP Maintenance
    • Renewable Heating Incentives 
      • For Homeowners
      • For Business
    • ASHP Resources 
      • Resources
      • ASHP Considerations
      • ASHP & Radiators
      • ASHP Myths
      • ASHP & Listed Buildings
    • Contact Us 
      • Contact
      • Postcode Areas
      • Colchester
      • Chelmsford
      • Southend-on-Sea
      • Ipswich
      • Norwich
      • Cambridge
      • London
    Contact Us
    01206 799994
    sales@blueflame.co.uk
    Blueflame are part of Gasway Group
    Blueflame are part of Gasway Group

    Blueflame are part of
    the Gasway Group 

    • Home
    • Air Source Heat Pumps 
      • What is an Air Source Heat Pump
      • Types of Heat Pump
      • Is Air Source Heating Suitable
      • ASHP Installation Process
      • ASHP Servicing and Repair
      • ASHP Maintenance
    • Renewable Heating Incentives 
      • For Homeowners
      • For Business
    • ASHP Resources 
      • Resources
      • ASHP Considerations
      • ASHP & Radiators
      • ASHP Myths
      • ASHP & Listed Buildings
    • Contact Us 
      • Contact
      • Postcode Areas
      • Colchester
      • Chelmsford
      • Southend-on-Sea
      • Ipswich
      • Norwich
      • Cambridge
      • London
    • …  
      • Home
      • Air Source Heat Pumps 
        • What is an Air Source Heat Pump
        • Types of Heat Pump
        • Is Air Source Heating Suitable
        • ASHP Installation Process
        • ASHP Servicing and Repair
        • ASHP Maintenance
      • Renewable Heating Incentives 
        • For Homeowners
        • For Business
      • ASHP Resources 
        • Resources
        • ASHP Considerations
        • ASHP & Radiators
        • ASHP Myths
        • ASHP & Listed Buildings
      • Contact Us 
        • Contact
        • Postcode Areas
        • Colchester
        • Chelmsford
        • Southend-on-Sea
        • Ipswich
        • Norwich
        • Cambridge
        • London
      Contact Us
      Blueflame are part of Gasway Group
      • Air Source Heat Pump Resources

        Contact Us
      • Air Source Heat Pumps - Frequently Asked Questions

        The air source heat pump resources page is progressively updated with content to address frequently asked questions. We welcome any questions or comments. We are of course happy to arrange for a no obligation quote and a site survey by one of our engineering managers too. Contact us today

        Air Source Heat Pumps

        Intelligent Heating (video)

         

        ASHP Intelligent Heating

        Air Source Heat Pump

        Investment Considerations

         

        ASHP Considerations

        Do Air Source Heat Pumps Work With Standard Radiators ?

         

        Air Source Heating & Radiators

        Air Source Heat Pump Misperceptions Explained

         

        Air Source Heat Pump Myths
      • Air Source Heat Pumps : Intelligent Heating

        The Mitsubishi Electric range of Ecodan air source heat pumps is just one of the most advanced heating systems available for homeowners and businesses.

        It boasts an A++ ErP Energy Rating Label across the range, this is an ideal, clean and green intelligent heating solution for many homes.

         

        The entire line of this range also certified by the Microgeneration Certification Scheme (MCS) which certifies that it’s an intelligent technology that produces heat from a renewable source. This is a key requirement if applying for any renewable heating payments or incentives that may be run by the UK Government. For more info on : current UK Government renewable technology incentives

      • Air Source Heat Pump Considerations

        Whatever your motives for wanting to generate your own energy, you should think about energy efficiency first.
        You should make sure you are as energy efficient as possible, or you will end up wasting the precious renewable energy you go on to generate.

         

        Click on each consideration to find out more

        It must be specified, installed and maintained correctly

        Think - why do you want to generate your own energy?

        Understand your current energy usage

        Some general rules of thumb

      • Contact Blueflame-Gasway
      • Air Source Heat Pumps and Radiators

        Do you need new radiators when installing an air source heat pump or will old or existing radiators suffice?

         

        When heating with an air source heat pump it is important to understand low flow temperatures - and if you have low temperatures then you need a larger surface area. Compared to where a traditional radiator system warmed using gas boiler central heating you would have flow temperatures of around 75°C - however air source pumps have a lower flow temperature of around 35°C to 45°C. Underfloor heating is arguably the best solution in combination with a heat pump, which is why they an installation in a new build is a no-brainer - but in existing homes looking to save money and reduced carbon emmisions , through where when certain floor coverings, such as thick carpets, and those with solid, uninsulated floors, this is not always feasible. So radiators, old or new, will need to have larger surface area to allow the heat to transfer effectively around a room. Below are a few frequently answered questions as to what to consider, if you will need to replace
        your radiators when installing.

         

        Click on each consideration to find out more

        Air source heat pumps and radiators in general

        Which radiator type works best with an air source heat pump?

        Which radiator size works best with an air source heat pump?

        Do radiators always need to be replaced?

        Do radiator pipes also need to be replaced?

      • Contact Blueflame-Gasway
      • Air Source Heat Pump Myths

        Common misperceptions about air source heat pumps explained

        Air source heat pumps are noisy

        Air source heat pumps are not efficient during cold winters

        Air source heat pumps only work with underfloor heating

        Air source heat pumps are too expensive

        Air source heat pumps can only be installed in new properties

        Air source heat pumps cost more to run and increase heating bills

        Air source heat pumps can only be used for heating, not hot water

        Air source heat pumps require more maintenance than boilers

        Air source heat pumps take up too much space

      • Contact Blueflame-Gasway
      Blueflame. Part of Gasway Group

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      Blue Flame is a trading department of Gasway Service Ltd.

      Company registration 04158628

      Reg. Office 31 Kings Street. Norwich NR1 1PD.

      Part of The Flagship Group

       

      Gasway Services is an Appointed Representative of Koze Group Ltd (reference no. 830489). Gasway Services acts on behalf of Koze Group Ltd as a credit broker (not as a lender) and offers credit products through a panel of lenders.

      © Copyright Gasway Services Ltd. All Rights Reserved.

       

      Blueflame / Gasway Local Offices (By Appointment Only) :

      Colchester : Tel: 01206 799994
      2 Commerce Park. Whitehall Ind.Estate.
      Colchester. Essex. CO2 8HX.

      Norwich : Tel: 0800 074 3030
      18 Burnett Road.
      Norwich. Norfolk. NR3 2BS
       

      Central Email sales@blueflame.co.uk
       

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      • Gasway (Group Site)

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      Privacy Policy
      
      Gasway Privacy Notice
      Personal Information
      
      Gasway Services Limited is committed to the responsible handling and protection of personal information.
      The General Data Protection Regulation (GDPR) defines personal data as any information related to a person that can be used to directly or indirectly identify them. This includes physical attributes, location data, online identifiers (including IP addresses), identification numbers, health information and economic, cultural or social identify of a person.
      We process (collect, use, store, share) personal information where necessary to provide our services and for our operational and business purposes as described in this Privacy Notice.
      We want to be clear about our privacy practices so that you can make informed choices about the use of your information, and we encourage you to contact us at any time with questions or concerns.
      How we use your information
      
      This privacy notice tells you how we, Gasway Services Limited, will collect and use your personal information to enable us to provide our services. The information we process can be collected directly from customers or from other organisations where we process information on their behalf.
      Why does Gasway need to collect and store personal information?
      
      Gasway processes personal information for the following purposes:
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      We are committed to ensuring that the information we collect and use is appropriate for these purposes and does not constitute an invasion of your privacy.
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      Occasionally we collect and process what may be considered special category information (sensitive personal information).
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      Gasway will only collect this information if it is necessary to provide our service.
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      To provide a duty of care to employees, customers, contractors and sub-contractors we will process and share relevant personal information for their protection. This will be an alert on our management system to visit in pairs (DNVA).
      How will Gasway use the personal information it collects about me?
      
      Gasway will process the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary. Gasway is required to retain information in accordance with the law, such as information needed for financial, legal and audit purposes. How long certain kinds of personal information should be kept may also be governed by specific business-sector requirements and agreed practices. Personal information may be held in addition to these periods depending on individual business needs.
      Under what circumstances will Gasway contact me?
      
      Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. We may sometimes contact you for feedback by doing research or asking you to take part in a survey, this enables us to make changes and improvements to our services. We may also communicate with you when we have updates or changes to our business or if you have previously been a Gasway customer. If you have provided us with your email and or mobile number we will contact you in this way to communicate.
      We consider this communication to be within our legitimate interest of lawful processing.
      Can I find out the personal information that the organisation holds about me?
      
      Gasway at your request will provide you with a copy of the personal data we hold about you. This is referred to as your right of access (subject access request). You are entitled to receive any information that identifies you as an individual, including the following information:
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      • If we intend to transfer the personal data to a third country or international organisation, information about how we ensure this is done securely. The EU has approved sending personal data to some countries because they meet a minimum standard of data
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      protection. In other cases, we will ensure there are specific measures in place to secure your information.
      • How long the information will be stored.
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      Your rights as a data subject (Customers of Gasway)
      
      At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:
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      • Right to restriction of processing – You have the right to ask us to temporarily stop processing your personal information if you have concerns over the accuracy of the information in some way.
      • Right of portability – you have the right to have the data we hold about you transferred to another organisation.
      • Right to object – you have the right to object to the way we process your personal information if you consider Gasway are being unlawful.
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      How to contact us?
      
      Gasway is part of Flagship Housing Group Limited and Data Protection is part of a central service.
      If you would like to make a request to obtain personal information we hold about you or access any of your rights as explained in this privacy notice you can do so by emailing Flagship Group Data Protection Officer – dataprotectionteam@flagship-group.co.uk
      
      Alternatively feel free to contact us in the following ways:
      
      Call us
      Flagship Response – our Contact Centre is open from 7am – 7pm Monday to Friday. Call Freephone 0808 168 4555 (please tell us you are a customer of Gasway)
      
      Write to us
      Data Protection Officer
      Flagship Housing Group Limited
      31 King Street
      Norwich
      NR1 1PD
      
      Lodge a complaint with the supervisory authority
      If you have any concerns regarding how Flagship Group handled your request, you have the right to complain to the Information Commissioner’s Office (ICO) details below:
      Information Governance department Information, Commissioner's Office, Wycliffe House, Water Lane, Cheshire, SK9 5AF
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